Consular Services

Thai Passport : Introduction to Passport Division

Introduction to Passport Division

      - Passport Division’s Organizational Chart
      - Passport Division’s Work Scope
      - Temporary Passport Offices
      - Passport Mobile Unit


Passport Division’s Organizational Chart

The Passport Division is a government agency under the Department of Consular Affairs, the Ministry of Foreign Affairs.  Its function is to provide services and accommodate Thai citizens’ needs in issuing valid passports and travel documents.

The Passport Division welcomes all Thai citizens.  Walk in clients can apply in person at the Department of Consular Affairs, Chaengwattana Rd. or at the 3 Temporary Passport Offices in Bangkok (Bangna, Pinklao and Thailand’s Overseas Employment Service Center) on 5 working days from 8:00 -15:30 hrs.  For those who reside outside Bangkok area can apply at the nearest Temporary Passport Office in  Khon Kaen,  Chiang Mai,  Songkla,  Ubon Ratchathani, Surat Thani, Nakhon Ratchasima or Yala (open in January 2008) on 5 working days from 8.30-16.30 hrs.  The passports application service will not be interrupted by lunch breaks.

The normal processing time for issuing a passport is two workdays excluding the application day.  Passport pick-up service is available only for  the  passport applications submitted in Bangkok.  The applicants may request that their e-Passports be express-mailed to them which take 5 – 7 working days.  Applications submitted outside Bangkok are required to apply for postage service which take  5 – 7 working days.

In addition, the Passport Division has arranged mobile units to provide services in issuing passports in rural areas enhancing our services to reach and cover those living outside  Bangkok.

The Passport Division has promoted and developed services continuingly that meets the government’s Public Diplomacy which aimed to enhance better service efficiency and satisfaction for the people. The Passport Division is 9002 ISO certified which guarantees quality services.


Passport Division’s Work Scope

 


 

Work Scope

Contact Information

Passport Division

- provides services and accommodates Thai citizens’ needs in issuing valid passports and travel documents.
- consists of eight Sections and ten Temporary Passport Offices, three in Bangkok and seven around the country.

Passport Division
Department of Consular Affairs 
123 Chaengwattana Rd 
Laksi, BKK 10210 
Tel: 02981-7171-99, 
02981-7257-60
Fax: 02981-7256 
e-mail address : 
consular05@mfa.go.th

The Administration Section

- is responsible for 
(1) monitoring and providing support to ensure smooth operations for all the sections and temporary offices under the Passport Division to meet the demands of Thai citizens with efficiency 
(2) devising e-Passport policies and regulations 
(3) adapting new security technologies in order to prevent production of counterfeit passports.

Tel: 02981-7171-99, 
02981-7257-60

Fax: 02981-7256

The Ordinary Thai Passport Section

- is responsible for overseeing the applications of Thai citizens applying for passports who wishes to travel abroad.

Tel: 02981-7171-99, 
02981-7257-60 
Fax: 02981-7256

The Diplomatic and Official Passport Section

- is responsible for overseeing the applications of the government officials (Diplomatic and Official Passports), Buddhist monks, and the applications for traveling to perform Hajj.

Tel: 02981-7171-99, 
02981-7257-60
02981-7267 
Fax: 02575-1032

The Passport Production Section

- performs checks on the passport production process to ensure that all e-Passport applicants will receive passports that comply with international standards.

Tel: 02981-7171-99, 
02981-7257-60
02981-7262-4
Fax: 02981-7264

The Passport Amendments Section

- is responsible for (1) amendments service to non-electronic passports, the previous version of Thai passport, which remain valid until their expiry dates. (2) amendments service for signature change and record endorsements of the applicant’s valid visa from the previous passport onto the new e-Passport.

Tel: 02981-7171-99, 
02981-7257-60
02981-7268
Fax: 02981-7269

The Overseas Thai Passport Section

- is responsible for overseeing the applications of overseas Thai citizens applying for 
e-passports at the Thai embassies and consulates-general worldwide.

Tel: 02981-7171-99, 
02981-7257-60
02575-1067-9
Fax: 02575-1068

The Criminal Records Section

- performs background checks on all Passport applicants to ensure that they are not prohibited from leaving the Kingdom due to illegal activities. If the applicants are cleared by the Criminal Records Section, the Passport Division will then issue them a passport.

Tel: 02981-7171-99, 
02981-7257-60
02575-1031
Fax: 02981-7273-4

The Passport 
Pick – up and Postage Service Section

- is responsible for
(1) passport pick-up service for the e-passport applications submitted at the Department of Consular Affaires and the Temporary Passport Offices located in Bangkok.
(2) postage service through EMS for the e-passport applications submitted at the Temporary Passport Offices located outside Bangkok, as well for the applications submitted in Bangkok and requesting for postage service.

Tel: 02981-7171-99, 
02981-7257-60
02981-7278-79 
Fax: 02981-7275

 


Temporary Passport Offices located throughout the Country

 


Passport Mobile Unit (Roving Passport Service)

 

The Department of Consular Affairs has also set up a Passport Mobile Unit to provide services to all Thai nationals across the country in a Roving Passport Service format. The Department works closely with the city officials and related government agencies to set up the date, time, and place for the service which facilitates the e-Passport application process by bringing the service to the people. Therefore, people wishing to apply for an e-Passport will not have to travel to the capital or to a city with a temporary passport office such as Chiangmai, Khonkaen, Songkla, Ubon Ratchathani, Surat Thani, Nakhon Ratchasima and Yala (open in January 2008).

List of Provinces that received consular services from the Passport Mobile Unit 
(Year 2005 - 2007)

North
Chiang Rai 
Kamphaeng Phet
Mae Hong Son 
Nakhon Sawan 
Nan 
Phayao 
Phrae 
Phichit 
Phitsanulok 
Sukhothai 
Tak 
Uthai Thani 
Uttaradit

North East (Isan) 
Buriram 
Chaiyaphum 
Loei 
Maha Sarakham 
Mukdahan 
Nakhon Phanom 
Nong Khai 
Phetchabun 
Roi-Et 
Sakhon Nakhon 
Si Sa Ket 
Surin 
Udon Thani 
Nong Bua Lumph

South 
Nakorn Si Thamarat 
Narathiwat 
Pattani 
Phuket 
Ranong 
Koh Phayam 
Yala 
Trang

Central & East 
Chantaburi 
Kanchanaburi 
Lopburi 
Trat 
Prachinburi 
Rayong 
Sakaeo 
Suphanburi